Refund policy

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Lily’s Premium Promise – Return & Refund Policy

At Lily’s Premium Shower Seals, we stand behind every product we sell.

Wrong size? No problem.
If you accidentally order the wrong size, simply contact us. We’ll ship the correct replacement at no additional charge. No hassle.

Not completely satisfied?
If you’re not happy with your purchase for any reason, there’s no need to return the product.

Simply:

1. Cut the seal into several pieces so it can’t be reused.
2. Email us a photo of the cut seal along with your order number.
3. We’ll issue a full refund promptly.

This saves you the cost and inconvenience of return shipping while ensuring our products cannot be resold after a refund.

Our goal is to provide the easiest, most customer-friendly shopping experience possible.

This guarantee applies to products purchased directly from Lily’s Premium Shower Seals and may be limited to one refund or replacement per order